First job in retail, bad experience. - Sales Associate Bath & Body Works Employee Review

1.0
Oct 17, 2017
Recommend
CEO approval
Business outlook

Pros

Occasional free lotion, body cream, and body spray samples. The workplace always smells really nice, and I heard you get commission (although I was there during the holiday season, so I got no commission).

Cons

I worked in one of two of the Bath & Body Works stores at my local mall (the one in the older part of the mall). My manager let me go without officially stating that I was done. She stopped scheduling me but never explicitly told me I would not be back. When I asked for more hours after realizing she didn't schedule me for two weeks in a row, she said she'd call me if she needed more employees the next few weeks. And that was the last time I heard from her. Very unprofessional, in my opinion. If she needed to cut me from the team, I would have appreciated if she had just told me directly. Regardless, I'm sure it was for the best anyway. My co-workers were not very friendly to me, nor were they patient when I had questions about promotions or how to operate the cash register. I was often kept past my 8-hour shifts, and being the newbie that I was, I couldn't say no when they needed me to work an extra 1-2 hours, into the early hours of the next morning. It was a rough first job, especially as a college student. I would not recommend it.

Explore other reviews about Bath & Body Works

5.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Fun co-workers and friendly management

Cons

Floor sets are long and late but easy hours Random hours

5.0
Jul 7, 2026
Recommend
CEO approval
Business outlook

Pros

Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

Cons

Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

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