Fast paced, fun place to work. - Customer Sales Lead Bath & Body Works Employee Review

5.0
Jan 16, 2012
Recommend
CEO approval
Business outlook

Pros

Real customer experience Ability to move up within company Always new products Free trial sizes when new products come in Fun, competitive place to work Contests and prizes to help associates better themselves A great "team" feeling within the store Floorsets are extremely challenging, yet fun, and are another way to pick up hours

Cons

As an associate hours can be hard to come by, the more open your availability and the harder you work, and show that you are a good worker, the more hours you're likely to receive.

Explore other reviews about Bath & Body Works

5.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Generous pay for management, paid holidays and maternity leave for full timers, good benefits. Treats us more like humans than any other business I’ve ever worked for

Cons

Work/life balance can be hard, especially around the holidays

1.0
Jul 5, 2026
Recommend
CEO approval
Business outlook

Pros

We offer two fully remote weeks per year, in addition to three designated in‑person days.

Cons

The organization lacks a cohesive strategy and shows persistent resistance to change despite declining stock performance over the past several years. Our product and marketing efforts are no longer resonating with consumers, leadership effectiveness is inconsistent, and there are no defined career pathways for performers. Teams often work long hours due to constant rework and unclear direction. Firing the Chief Marketing Officer and Chief Merchandising Officer have been some of the few genuinely strong decisions. They were terrible, outdated, and caused swirl.

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