opens your eyes to customer service - Anonymous employee Bath & Body Works Employee Review

Generous pay for management, paid holidays and maternity leave for full timers, good benefits. Treats us more like humans than any other business I’ve ever worked for

Work/life balance can be hard, especially around the holidays

We offer two fully remote weeks per year, in addition to three designated in‑person days.

The organization lacks a cohesive strategy and shows persistent resistance to change despite declining stock performance over the past several years. Our product and marketing efforts are no longer resonating with consumers, leadership effectiveness is inconsistent, and there are no defined career pathways for performers. Teams often work long hours due to constant rework and unclear direction. Firing the Chief Marketing Officer and Chief Merchandising Officer have been some of the few genuinely strong decisions. They were terrible, outdated, and caused swirl.