Great company but unreasonable expectations at times - Merchandising Bath & Body Works Employee Review

3.0
Jan 28, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits including on site healthcare & at-cost pharmacy Amazing cross functional partners & incredible talent base

Cons

Commuting to DC7 is tough with the traffic on Broad Street Unrealistic expectations at each level and unclear path to next

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Bath & Body Works Response
3mo
Thank you for taking the time to submit your feedback about your experience in merchandising. Our commitment is to create an environment where every associate thrives both personally and professionally. We appreciate you submitting your feedback to help us continuously better our organization.

Explore other reviews about Bath & Body Works

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

I previously worked in the field (for a different brand) and we were always so weary of corporate teams coming into the stores. However, the corporate team at Bath & Body Works is absolutely incredible, supportive, and does everything they can to advocate for the stores. The entire Store Ops team is full of people who care deeply about the brand, the store associates, and the customer.

Cons

A lot of meetings. But being remote, it was nice to see faces throughout the day!

1.0
Jul 5, 2026
Recommend
CEO approval
Business outlook

Pros

We offer two fully remote weeks per year, in addition to three designated in‑person days.

Cons

The organization lacks a cohesive strategy and shows persistent resistance to change despite declining stock performance over the past several years. Our product and marketing efforts are no longer resonating with consumers, leadership effectiveness is inconsistent, and there are no defined career pathways for performers. Teams often work long hours due to constant rework and unclear direction. Firing the Chief Marketing Officer and Chief Merchandising Officer have been some of the few genuinely strong decisions. They were terrible, outdated, and caused swirl.

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