Decent company, great co-workers! - Customer Service/PACE Bass Pro Shops Employee Review

4.0
Oct 21, 2009
Recommend
CEO approval
Business outlook

Pros

Good discount on name brands (North Face, Columbia), awesome discount on Bass Pro brands. Fun and intelligent employees (in customer service at least) Involvement in the local community.

Cons

Communication issues between departments in store. Very little formal training for position, you just get thrown in. Management not available when you need them. You have to learn a lot because of the size of the store.

Explore other reviews about Bass Pro Shops

5.0
Jun 7, 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment. Great Benifits.

Cons

No cons really. Great place to work.

3.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Bass Pro Shops has a strong team culture, and the people are one of the best parts of working here. I've had the opportunity to work with talented and supportive coworkers who are willing to collaborate and help each other succeed. The company also offers exposure to large-scale marketing initiatives and provides opportunities to work on a variety of projects across multiple channels and business areas.

Cons

The compensation and benefits package could be more competitive, especially when compared to similar marketing roles in the industry. Project timelines are often extremely aggressive, leaving little room for unexpected challenges and creating a fast-paced, high-pressure environment. While the work can be rewarding, the combination of tight deadlines and limited resources can make it difficult to maintain a healthy work-life balance at times.

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