Big (read: bad) changes ahead - Anonymous employee Bandwidth Employee Review

2.0
Sep 1, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people and great talent. The people who work at Bandwidth are awesome at their jobs and make you want to be better. Great benefits. As of August 2022, you have to meet a deductible, but the insurance is pretty solid. You can win extra PTO days. Great opportunity for mobility and growth. Bandwidth encourages you to try new things, and I really appreciate that, especially as young person.

Cons

The biggest con: everyone now has to come into the office five days a week. *I'm posting this as a warning to anyone who's thinking about coming to work at Bandwidth: what matters is not your ability to work, but your ability to come into the office.* Employees were given one month's notice that we have to come back into the office for five days a week. We were told this is something we should have expected – Bandwidth is building a new campus that's supposed to open summer 2023 – so obviously they'd want us to come back into the office right now (even after being told in hiring interviews that we'd be able to stick to a hybrid schedule). The way this situation has been handled is hugely disappointing. I enjoy Bandwidth, but I'm here to work, get paid, and have benefits – not to have a loving (read: toxic) work family. The CEO does not care that decision will make people leave. He's made that abundantly clear. It's even more disappointing that this is the second time he's done this (everyone had to come back into the office in 2021), and we lost so much talent then, we're still trying to recover.

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Bandwidth Response
3y
Bandwidth has been dedicated to working together in person for the last 23 years. Most recently, we have been publicly building a brand-new campus in Raleigh to support our unique, thriving, in-person culture. Our commitment to doing meaningful work while having a full, flexible life is evident in the new campus's central location, state-of-the-art offices, onsite Montessori school, fully equipped fitness center with indoor basketball courts, and rustic gathering place barn and amphitheater. We are excited about our upcoming move-in date in the summer of 2023. Our focus on our culture has driven almost a quarter century of growth serving our global customers. Throughout the last two and a half years, we have been clear and open about being committed to returning to full-time, in-person work here and at our new campus, and are excited to be bringing everyone back. There are other great companies that will offer hybrid and remote opportunities, but at Bandwidth we have never wavered from remaining in person. We believe we are in good company.

Explore other reviews about Bandwidth

5.0
Dec 4, 2025
Recommend
CEO approval
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Pros

- good work life balance - i enjoyed working

Cons

- no cons particualry worth noting

4.0
Jun 8, 2026
Recommend
CEO approval
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Pros

Second to none benefits package (especially if you have a family), Work-life balance, flexibility with appointments, on site gym and sports facility, state forest with trails nearby, quarterly challenges to accrue extra PTO, working with some of the best people you'll ever know.

Cons

Poor internal communication at times, internal politics, automation needs

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