Pros
The people who work at Backroads are fabulous. As a Trip Leader I felt like I had found 'my tribe', like minded people who valued exceptional customer service and the outdoor lifestyle. Working both in the office and in the field I have gained an insight into both worlds of Backroads and find both to be wonderful, from remote winter work through to leading trips in the summer season, being employed at Backroads opens a lot of doors and a number of different opportunities. The most valuable element at Backroads is there commitment to promoting from within, if you fancy an elevated role, the company give you a chance to learn and grow, many companies don't do that.
Cons
The commitment as a Trip Leader is a commitment to a lifestyle, this means you may be away from home for long periods of time and being guest facing six days of the week. It could be draining on your social energy if you are not prepared for it.