Pros
Great mission, meaningful product and impact. Generally strong work-life balance, provided you yourself set strong boundaries. Company is generally well-positioned in the market, and is likely to succeed in gaining significant market share.
Cons
Below average pay across the board, poor benefits, no stake in company’s future (not even 401(k) matching). Leadership has said flat out that in order to get what they need from the team, they “don’t need to pay market rate”. Because they pay less than average, the only people they’re able to bring in to fill roles are inexperienced, so people across the company make mistakes that interfere with development. Then, once folks gain enough experience to get a better-paying gig elsewhere, they take it (and good for them!), so turnover is high. Leadership is more interested in closing sales deals and making money than actually making an impact. They love SEEMING like mission-oriented people, but they’re really just in it for the money (which they won’t pass on to you, even after closing a “very successful and big” Series B of funding). Product roadmap repeatedly gets blown up by leadership, as they promise customers things that don’t exist.