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      BOXFiSH

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      BOXFiSH reviews

      Review Teacher - Review Teacher BOXFiSH Employee Review

      5.0
      Aug 17, 2018
      Review teacher
      Recommend
      CEO approval
      Business outlook

      Pros

      Overall I really like working at Boxfish. I realise working in the review area I am only a small part of the system but it is satisfying. I worked previously for Boxfish and came back for this. At first they offered a flat rate per 5 minute class then introduced a higher per hour salary for some of the best teachers they found. I understand some people were disgruntled by this and I totally understand why. The platform has stabilised over the time I have been using it and is nearly at a satisfactory level, or as much as it can be using mobile technology. The pay is probably the best for online ESL Boxfish have paid on time every time for me, people need to understand there are some factors that are outside their control. The staff I have dealt with have been quite nice and helpful.

      Cons

      They did change the salary structure in the first two months which was a bit disingenuous on their part but I understand too they are trying to build a new business model for themselves. The system of fighting for the 20 top tutor positions is flawed, you need to reply to an email twice a week within 30 seconds to secure the hourly rate, if you don't get it you are relegated to a per class payment where there is no guarantee. You can't control how fast an email comes to you or returns to the server you are sending it to. I feel cheated when I don't get in. They pay well and on time, but there is no clarity in the salary, there is no information available on the hours you worked . If you are mixing the hourly rate and the per class work it would be a nightmare to understand.

      avatar
      BOXFiSH Response
      7y
      Thank you very much for your review! We are working day and night to provide tutors and students with the best learning and teaching environment. Thank you for your comments. We take all your suggestions very seriously and strive to become a better company and ESL provider every day. If you have any other suggestions, please don't hesitate to contact us at: teachingaffairs@boxfish.cn

      Explore other reviews about BOXFiSH

      5.0
      Jan 5, 2023
      Online english teacher
      Recommend
      CEO approval
      Business outlook

      Pros

      I would recommend working for this company. It seemed they actually care about their teachers and I wasn't just a number. I enjoyed the structure of the classes as well.

      Cons

      They closed their classes hoping to restructure and open back up.

      4.0
      Apr 21, 2019
      Online esl teacher
      Recommend
      CEO approval
      Business outlook

      Pros

      Complete freedom. I have heard HORROR stories from people working with other companies. Stories of having to teach with a bucket next to them in case they had to puke because there are only so many days you can take off in a year. Well, with boxfish you simply log in when you want to teach and leave when you're done. They don't promise a certain number of classes and you don't promise a certain number of hours. It works both ways and I enjoy it. The pay is quite decent. If you get a busy evening, you can expect to make around 15$ an hour. I have heard of teachers getting even more, but I know the opposite is also true, so I'll go with my personal average of about 15/hour. The students. Sure you get the occasional kid whose parents do everything for them, but most of the students are extremely smart and hard working. It's quite inspiring to say the truth.

      Cons

      They do micromanage a lot, and add new requirements fairly frequently. Since I started working there they have added the following requirements: - TEFL certification - Stand/Tripod for device - Poster in the background I can only assume that they follow their competitors. Another Con is that the "support" team is not always very fast to answer my questions. I've often had to wait an entire day to have a question answered. To their credit, they always do provide an answer and often apologize for their tardiness.

      3
      avatar
      BOXFiSH Response
      7y
      We thank you for this review. We are glad to know that you enjoy teaching on our platform and we are sure that our students also love taking classes with you. We will continue to work on our teacher support service to make sure that teachers get answers promptly and accurately.
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