There's opportunity here - Customer Service BB&T Employee Review

Users say... "BBTIS is a subsidiary company of BB&T bank and has a great benefits package because of it." "Pay is good however you have to furnish all of your own office supplies and branch supplies." "Great people but they are leaving as fast as they can" "They have a great culture and they really care about all of their employees" "Benefits (pension and 401k)" 

Users say... "Did away with individual goals and incentive in my region that resulted in no staffing and poor management." "Upper management is terrible when it comes down to getting support to the front line workers." "Long hours and not enough pto" "Some poor leadership exists in some areas Leaders apply expectations to their subordinates that they do not fully embrace themselves." "The different channels do not function well together and senior management is a good old boys clib"