Commission and pay are good, but hours are low - Customer Service Representative Avis Budget Group Employee Review

1.0
Apr 16, 2026
Recommend
CEO approval
Business outlook

Pros

Commission, competitive hourly pay rate.

Cons

Not shifted full time hours (often times less than 20 a week) commission cap was raised while I worked there, which given the reduction in hours made making commission nearly impossible, and frequent inventory management issues caused long waits for customers and an inability to honor reservations. High turnover in management and fellow coworkers due to mismanagement from corporate.

Explore other reviews about Avis Budget Group

5.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Experienced HR Leadership Team, wonderful employee perks, competitive pay. Great exposure to all aspects of HR.

Cons

N/A - Great experience thus far

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

I've been with Avis Budget Group for 16 years, and one of the biggest reasons I've stayed is the opportunity for growth. I've had multiple promotions throughout my career because the company has consistently been willing to invest in people who work hard, take ownership, and deliver results. No two days are ever the same, which keeps the work interesting. I've had the chance to lead teams in multiple markets, work alongside talented leaders, and continually develop new skills. The business is fast-paced, but it gives you the opportunity to make decisions, solve problems, and have a real impact on both customers and employees. I've worked with leaders who genuinely care about developing talent, and many of the people I've worked with have built long-term careers here. If you're willing to put in the effort, there are significant opportunities to grow professionally and take on increasing levels of responsibility. The company also continues to invest in new technology and operational improvements, making it easier to serve customers and support employees.

Cons

Like any customer-facing operation, there are busy periods that can be demanding, especially during holidays and peak travel seasons. Success requires flexibility, strong communication, and the ability to adapt quickly to changing business needs. The pace isn't for everyone, but for people who enjoy problem-solving, leadership, and working in an environment where every day is different, those challenges become opportunities to learn and grow.

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