Pros
Note where you land. Cloud products (software as a service) are the growth products, large teams etc. Server and Data Center (on premise) are bread-and-butter value products, lean teams mostly outside the US. A Jira Server role can be very different from a Jira Cloud role. This is a great place for early-career employees (1st/2nd job out of college or 3-4yrs experience) who love dogs and love to blog. If this is you, you'll have lots of good experiences - meeting a lot of people at the same stage in their lives/careers, being able to volunteer easily, take yoga classes at work, get free food, take on resume-building leadership roles like being your team's social chair or becoming a member of the foundation (volunteering group) council etc. This will probably be the "best place you ever worked" which is a goal for the company. You should remember to blog about all these things on the internal Confluence site for maximum benefit. You can bring your dog to work as often as you want. If you like dogs or have a dog, this is a good place for you. What else? General conversation topics are dogs, yoga, what someone posted on Instagram, fashion, the newest restaurant, wine, and the SF rental market. If these are your go-to topics, you'll do great here. Oh, and you'll probably get to go to Sydney at some point so that's pretty cool.
Cons
For more experienced folks and especially if you are mid-30s and later with a life outside of work/work colleagues, note that most senior roles/middle management seem to be taken by the folks who joined in the 2012-2014 timefame. Senior roles (principal, head of etc) seem to be few and far between for internal and external growth, and it may be difficult to succeed in these (see cliques below). Most things are done the "Atlassian way", which is a reason given to do things the same way every time. So if you have ideas or suggestions, perhaps from prior experiences, these are only accepted if they align exactly with how things are already done or if you have a sponsor who OKs them. New ideas and suggestions are mostly encouraged only if you've been around for a while and are in one of the cliques. So it's pretty collaborative if you have the same opinions and methods, may feel dismissive otherwise. I know folks who have left the company precisely because of this. Cliques: Other reviews mention "cronyism", "groupism" and "communism" :). These seem to be mostly informal networks dominated by folks hired in 2012-2014, and span SF/Austin/Sydney etc. These folks are pretty close to the long-time leaders. If you grew up in the company, you've paid your dues and you will get opportunities. If you grew up elsewhere, getting opportunities and getting in with the right cliques may be difficult and time-consuming. In fact multiple people across a variety of teams have gone through some pretty rough times when not in the right cliques. Also the compensation seems to be below market. And promotions seem to go to people who have been here for a while. If you are not a dog person or are allergic to dogs... you are in for a tough time. There are even off-leash dogs in the kitchen where people eat/handle food! There are processes in place for everything, using Jira and Jira Service Desk. Even the smallest request to another team has to go through a ticketing process. If you are from a much larger company, you are probably OK with this pace. If you came here thinking "modern startup", you may be frustrated by the pace. The company is very proud of its published values... but it seems folks have different interpretations. For example, "open company, no BS" - sometimes this seems to mean that things are transparent and open if you are in the right group. And there's "play, as a team" but then cliques come into play so interpret that as you would like.
