Pros
Suitable for candidates who completed 10th or intermediate, grads and under grads should avoid this company.
Cons
Salary is too low and unacceptable provided their experience isn't going to count much specially if you work as an EMT or EMT+ because the process isn't their in any MNC but if you would like then in future you can easily end up joining a reputed courier company as delivery boys, thats what the job profile is. Above 90% of their work force is EMTs and its sort of an odd job where in you need to often deliver systems and accessories to users desk , work like a traditional labour, pushing & pulling trolleys, lifting & shifting loads of heavy shipments like monitors & CPUs at client side, with no help whatsoever, if you ask for a help then they'll right away threaten to fire you from the job. They're least bothered about their employees and why should they be when the top management is greedy.The term employee satisfaction and job security doesn't exist, sure they would inform you prior to joining that part of this job requires you to lift and pull heavy equipment, its misleading because most of it is lifting and pulling heavy equipment. A manager from BPO is like a cherry on top of the cake, as he applies all the BPO tactics to manage an iT support team.