Pros
no weekends
remote after 90 days
small few of managers are actually descent
Cons
Constant changing (like several times a day) of policies
QA is a joke
Certain Team Leads will message you if you are 15 seconds late back from your break, BUT they expect you to sign in and be ready to take calls at your start time.. or you are not getting paid. (takes about 5 mins to log in all the systems and be ready for calls
Hired way to many for a new program, and now are letting people go for breathing wrong.