Does AssistRx pay their employees well?

According to anonymously submitted Glassdoor reviews, AssistRx employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at AssistRx. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at AssistRx?

34% of AssistRx employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AssistRx 2.5 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at AssistRx?

Patient Access Specialist (22) , Case Manager (12) , Patient Access Representative (11) , Customer Service Representative (9) , Project Manager (8) , Program Manager (6) , Software Developer (6) , Web Developer (6) , Manager (5) , Salesforce Administrator (5) , Business Analyst (4) , Developer (4) , Supervisor (4) , Account Care Educator (3) , Programmer (3)

What are the pros of working at AssistRx according to real employee reviews?

"The pay is good for the amount of work that is asked" ((in 25 reviews)); "decent benefits and free snacks" ((in 16 reviews)); "The culture is great with beer cart fridays, nerf gun fights, and several company parties throughout the year." ((in 13 reviews)); "Work life balance is good." ((in 9 reviews)); "Work from home and good PTO policy and benefits" ((in 6 reviews))

What are the cons of working at AssistRx according to real employee reviews?

"Bad management, no any help from the team lead," ((in 23 reviews)); "managers always on you" ((in 14 reviews)); "No structure, management never gave direction regarding the job, there was no training." ((in 10 reviews)); "No Leadership at the OP site." ((in 10 reviews)); "The turn over rate for this company is outrageous and it is concerning that upper management is failing to investigate why." ((in 4 reviews))

AssistRx Reviews

2.5

34% would recommend to a friend

(255 total reviews)

Lee Cooper

30% approve of CEO

28% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (255 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AssistRx has an employee rating of 2.5 out of 5 stars, based on 255 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AssistRx employee rating is 35% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

255 reviews

1.0

Jun 24, 2026

I wouldn't recommend a friend to work here

Registered nurse educator

Recommend

CEO approval

Business outlook

Pros

Remote work is pretty much all this company has going for it.

Cons

Everything else Lack of communication, each "team" is allowed to incorporate "company policy" however they want - or honestly not follow it at all. There is no over site from AssistRx, the team directors are allowed to do whatever they want it seems, even when employees voice concerns about lack of communication, lack of clarity, lack of consistency, etc there is no one to really report this to. Everything is done half baked, they (AssistRx) released new resources this year where you can report concerns, client contract violations, ask compliance questions, etc. It looks great on the email, but when you go to use any of the resources "access required" message appears, you request the access and it never comes..... very interesting.

5.0

Jun 18, 2026

Compelling Mission. Strong Team. Room to Grow.

Commercial manager

Recommend

CEO approval

Business outlook

Pros

Significant opportunity to grow at a company with real momentum in the life sciences services space; The work genuinely matters by helpful patients access life-changing therapies; Teams are collaborative and open minded to big ideas that can transform what the organization delivers; Leadership is focused on team member success and career growth

Cons

Fast moving environment is not ideal for those who need significant structure; With rapid growth, cross organizational alignment takes effort by all stakeholders; The space we serve is complex and takes work to educate prospects and talent.

2.0

Jun 15, 2026

Dont Do It

Customer service representative

Recommend

CEO approval

Business outlook

Pros

no weekends remote after 90 days small few of managers are actually descent

Cons

Constant changing (like several times a day) of policies QA is a joke Certain Team Leads will message you if you are 15 seconds late back from your break, BUT they expect you to sign in and be ready to take calls at your start time.. or you are not getting paid. (takes about 5 mins to log in all the systems and be ready for calls Hired way to many for a new program, and now are letting people go for breathing wrong.

Viewing 1 - 3 of 255 Reviews

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Jobs at AssistRx

Product Owner ( remote )

Business Analyst ( Remote ) ( Healthcare )

Orlando, FL

View job

Customer Service Representative - Specialty Pharmacy

Salesforce Developer II ( remote )

AssistRx

AssistRx Reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

I wouldn't recommend a friend to work here

Compelling Mission. Strong Team. Room to Grow.

Dont Do It

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Jobs at AssistRx