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      AssistRx

      Engaged employer

      AssistRx Reviews

      2.5

      34% would recommend to a friend

      (255 total reviews)

      Lee Cooper

      30% approve of CEO

      28% positive business outlook

      Ratings by category

      2.9

      Diversity and inclusion

      2.6

      Compensation and benefits

      2.5

      Work/Life balance

      2.3

      Career opportunities

      2.1

      Culture and values

      2.1

      Senior management

      AssistRx has an employee rating of 2.5 out of 5 stars, based on 255 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AssistRx employee rating is 35% below average for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      255 reviews
      1.0
      Jun 24, 2026

      I wouldn't recommend a friend to work here

      Registered nurse educator
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work is pretty much all this company has going for it.

      Cons

      Everything else Lack of communication, each "team" is allowed to incorporate "company policy" however they want - or honestly not follow it at all. There is no over site from AssistRx, the team directors are allowed to do whatever they want it seems, even when employees voice concerns about lack of communication, lack of clarity, lack of consistency, etc there is no one to really report this to. Everything is done half baked, they (AssistRx) released new resources this year where you can report concerns, client contract violations, ask compliance questions, etc. It looks great on the email, but when you go to use any of the resources "access required" message appears, you request the access and it never comes..... very interesting.

      5.0
      Jun 18, 2026

      Compelling Mission. Strong Team. Room to Grow.

      Commercial manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Significant opportunity to grow at a company with real momentum in the life sciences services space; The work genuinely matters by helpful patients access life-changing therapies; Teams are collaborative and open minded to big ideas that can transform what the organization delivers; Leadership is focused on team member success and career growth

      Cons

      Fast moving environment is not ideal for those who need significant structure; With rapid growth, cross organizational alignment takes effort by all stakeholders; The space we serve is complex and takes work to educate prospects and talent.

      2.0
      Jun 15, 2026

      Dont Do It

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      no weekends remote after 90 days small few of managers are actually descent

      Cons

      Constant changing (like several times a day) of policies QA is a joke Certain Team Leads will message you if you are 15 seconds late back from your break, BUT they expect you to sign in and be ready to take calls at your start time.. or you are not getting paid. (takes about 5 mins to log in all the systems and be ready for calls Hired way to many for a new program, and now are letting people go for breathing wrong.

      Viewing 1 - 3 of 255 Reviews
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      ReviewsAssistRx reviews

      Glassdoor has 267 AssistRx reviews submitted anonymously by AssistRx employees. Read employee reviews and ratings on Glassdoor to decide if AssistRx is right for you.