Pros
It's really hard to think of any pros after working at this place. I got a Christmas "bonus" of $300 which was nice but that's about all I can think of.
Cons
During the interview process, I was promised to be taught thoroughly on their system. I was taught for about 2 days when it should have been 2 weeks at the least. The training for the employee/customer is uneducated and very fast with no room for questions. My first week, I was told I had to travel and set up the ACT system, by myself, with crappy training. My boss, Marshall, said "give me a call if you have any issues". When I did have issues and called him, he acted like I should know the system and treated me as incompetent for "NOT KNOWING ANY OF THE PRODUCTS WE SUPPLY TO THE CUSTOMER". Have a little leniency with new employees for god sakes. I was promised a raise if I did a good job. I was always doing a "bad" job in Marshalls eyes so this "RAISE" was never obtainable. I was overloaded with a multitude of work and had to train myself as I went because I was afraid to ask questions of my boss. It shouldn't be the employees fault if the training you provided sucked to begin with and then treat the employee as stupid for the managements mistakes. I was put on Bi-Weekly meetings with Marshall because I was doing "such a terrible job". It was basically a slamming of how I was not doing everything the way he did. Not everyone is the same and they do things differently. You can't always have it your way like Marshall thinks. Everyday I was afraid to come into work and was very stressed because I had to do "perfect" work for Marshall. You should help your employees, not bash them for your horrible management skills. Greg was nicer but was very hot headed like his son. On multiple occasions, while I was on the phone with a customer, Marshall and Greg would get into a screaming/cussing match in the next room. The customer would always ask why they were yelling and cussing, and I had to tell them that was a normal occurrence, which it shouldn't have been. The best day of my life was my last day working here. They are the most hot tempered disrespectful people I've ever worked with and I hope no one ever has to go through what I did. This is only the icing on the cake. I will forever be scarred from working at this hell hole of a company.
