Good start point - Helpdesk Arka Service Employee Review

4.0
Oct 14, 2020
Recommend
CEO approval
Business outlook

Pros

Nice place to start a job in italy when you dont speak italian, colleagues are really nice and job is not difficult once you learn it. Flexible when asking vacation.

Cons

Not organized at well, the tool for customer assistance offen does not work, how-to documents keep constantly changing day by day

Explore other reviews about Arka Service

3.0
Dec 15, 2019
Recommend
CEO approval
Business outlook

Pros

Multicultural, safe job, payment on day

Cons

No possibility of growing , no technical training, hierarchy is not respected, supervisors without technical knowledge, supervisors with long contract making life difficult for younger and more experienced people in the service. supervisors/managers who have lost the desire to help the company grow. lack of organization, many people wanting to command at the same time.

4.0
Oct 16, 2017
Recommend
CEO approval
Business outlook

Pros

Nice and young Environment. Good management team.

Cons

Offices are not in the city centre, therefore it is hard to reach the location without a car. Some new services delivered were not very well structured and organised, and this can make the agents' life kind of stressful.

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