Employee-focused culture but pay tied to T-Mobile's structure - Retail Store Manager Arch Telecom Employee Review

5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Very employee focused. Knows how to incentivize high performance with pay that matches value.

Cons

Unfortunately, like most third party companies their pay structure is at the mercy of t-mobile's incentive structure.

Explore other reviews about Arch Telecom

5.0
Nov 27, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Quick and easy money easily learnable.

Cons

Slow at times and not always the most easy to deal with customers.

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Arch Telecom Response
5mo
Thank you for taking the time to leave us a review on Glassdoor. We're appreciate your 5-star review and look forward to helping you grow in your position! Thank you for being a part of the #ArchSquad!
2.0
Jan 5, 2026
Recommend
CEO approval
Business outlook

Pros

Could pick the channel on the streaming music.

Cons

You either get your hourly rate over a bi weekly period, or your commission, whichever is higher. So you could sell a lot several days then a couple of slow days might mean you never get into the green...

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Arch Telecom Response
3mo
Thank you for taking the time to leave us a review on Glassdoor. We're glad you enjoyed your time with us, and appreciate the constructive feedback left. We wish you nothing but the best in your future.
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