I Love This Place! - Customer Success Manager (CSM) Appspace Employee Review

5.0
Mar 17, 2022
Recommend
CEO approval
Business outlook

Pros

-great benefits (BCBS of TX) -half-day every Friday -unlimited PTO -fully remote if you want to be -casual atmosphere -you can choose your own work schedule -free LinkedIn Learning account (this is brand new) I'm a new hire, but so far I haven't found a single thing wrong with working @ Appspace so far. Everyone has been very informative, welcoming, and eager to help me succeed. There is really a great team feel here. It doesn't feel competitive; we all succeed as a team. Even the bonus structure is based on the success of the company as a whole, which fosters teamwork over competition. There's definitely a lot of work and the company expects you to be a self-starter. They don't hold your hand, so be prepared to take the initiative to learn all you can. My days go by super fast because I'm so busy. This job doesn't feel like work to me, and I love coming to work every day and interacting with all of my fellow employees. If you get lucky enough to get a chance to work here...take it, you won't regret it!!!

Cons

Honestly, there really aren't any for me, but if I had to find something these would be it: -Fast-paced, so be prepared for that, this can be a negative for some people -Things are always changing (kind of the nature of the tech industry) and getting updated and it can be hard to keep track of everything at times. -It's expected that you are a self-starter, which for some people can be a negative -No tuition assistance offered at this time -No work-from-home stipend

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Appspace Response
4y
Thanks you for taking the time to share your valued feedback! People should love where they work and were glad to hear your enjoying being an Appspacer!

Explore other reviews about Appspace

5.0
Oct 22, 2025
Recommend
CEO approval
Business outlook

Pros

Dynamic product, market, and team

Cons

Global company so managing across timezones can sometimes be a challenge

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Appspace Response
7mo
We’re thrilled to hear that you feel the dynamism across our product and teams! Thank you for taking the time to provide this feedback. We fully agree that working across multiple time zones presents daily logistical challenges, and we are committed to finding scalable solutions that support a better work-life balance for our globally distributed team. Your advice to "keep challenging the status quo" is exactly in line with our core value of Empowerment. We are committed to fostering a culture where every leader and team member is expected to own their part of the business and relentlessly drive improvement. Thanks for being a valuable part of Appspace!
3.0
May 24, 2026
Recommend
CEO approval
Business outlook

Pros

Appspace has offered a great work-life balance, a willingness to embrace new ideas, and an environment that’s supportive without creating constant performance pressure.

Cons

Some of the challenges I’ve experienced at Appspace have been leadership inconsistency due to organizational changes and turnover at the upper-management level. At times, decision-making authority felt limited, which slows progress. There also needs to be more structured coaching and mentorship opportunities from senior high performers to help support continued growth and development.

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Appspace Response
3d
Thank you for sharing such a thoughtful and constructive review of your long-term journey with us. We love hearing that our work life balance and openminded culture have supported you over the years. We also appreciate your candor regarding the challenges that come with leadership transitions. Ensuring our managers feel empowered and have clear ownership over decisions is vital to our success. Furthermore, we think your advice regarding structured mentorship and senior coaching is spot on. We are highly focused on investing in our internal talent, and your feedback will help us as we design more robust development programs. Thank you for your commitment to Appspace and for being a key part of our team!
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