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      AppFolio

      Engaged employer

      AppFolio reviews

      Read the Benefits Fineprint! - UX Designer AppFolio Employee Review

      2.0
      Jun 22, 2024
      Ux designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Company does try to focus their annual vision and goals based on what’s happening in the market and therefore, many of the projects are high profile and impactful features. Team members are nice to work with. Managers and leadership are really good at political speak so that it doesn’t feel political but it really actually is. This is probably more of a con.

      Cons

      The compensation and benefits have a lot of caveats that you might not know about until you have to use it. 1. You don’t accrue any PTO while on any kind of leave. 2. Your annual raise (which is effective in March for everyone else) is effective only upon your return from leave. This inequality makes those who go on parental or bereavement leave or sabbaticals further feel like they are being penalized for having a life outside of work, which is against their culture for promoting great work-life balance. So they may give you “generous” 100% paid 18 weeks of parental leave but if your leave happens to be through March, you’re technically not 100% paid since your raise doesn’t come into effect until you return. 3. Your bonus is also prorated to only the days you’re an “active” employee and is only effective upon return. 4. During the interview process, don’t believe the recruiter when they say this role is eligible for any potential RSUs. More than likely you will get none or only 50% of what they say the role is eligible for.

      avatar
      AppFolio Response
      1y
      Thank you for taking the time to tell others about your experience at AppFolio. We strive to create an equitable workplace for all employees, including our approach to PTO and LOA. Our policies are fairly standard, aligned with peer companies. Pay while on LOA is based on a lookback of prior earnings vs. any planned upcoming pay adjustments. Regardless, it sounds like this information was not clearly communicated to you, and we're sorry this was your experience. We always want to communicate our benefits with clarity and consistency, and will keep working to do better.

      Explore other reviews about AppFolio

      5.0
      May 4, 2026
      Application security engineer 2
      Recommend
      CEO approval
      Business outlook

      Pros

      Work/Life balance is amazing. Working with insanely intelligent people is always a plus.

      Cons

      None that i can think of.

      3.0
      May 23, 2026
      Business development representative (bdr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Frequent team outings and social events that help build relationships across the team. Generally a friendly, social environment!

      Cons

      The property management team is highly competitive when it comes to promotions, and I’ve seen BDRs remain in the same seat for years or eventually leave, as internal advancement opportunities can be limited. However, for top performers, there is promising upside, and you get to work with some of the best leaders in the organization. On the investment management team, leadership quality is more uneven, and there appears to be a lack of management experience, which has created gaps in coaching, accountability, and overall team development. As a result, performance outcomes have lagged, with the majority of BDRs and AEs struggling to consistently hit target. Team turnover has also been notably high, and leadership engagement only increased after a large portion of the team had already decided to leave, which by that point felt too late to rebuild morale or trust.

      avatar
      AppFolio Response
      2w
      Thank you for sharing your feedback. It’s great to hear that you enjoyed our culture and team outings. We take your comments seriously – especially regarding the need for proactive management support, better coaching, and clearer advancement opportunities for our BDR and AE teams – and we are actively working to address these areas to ensure our reps feel supported and set up for long-term success. Thank you again for helping us improve, and we wish you the very best.
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