Mostly good, some things they could improve. - Software Engineer AppFolio Employee Review

3.0
Feb 15, 2015
Recommend
CEO approval
Business outlook

Pros

I like the people I work with. Good work/life balance. People are mostly nice. They've been able to hire smart and good natured people. They want to continue hiring smart and good natured people. Snacks. Occasional breakfast and lunch. Occasional team outings. Occasional fun events. PTO is alright. Just started 401k matching. Good development processes. High quality employees, making great impact to the company. If you're just starting your career, it's a great place. If you're just leaving a completely crappy employer, this is a great place.

Cons

Environment is for extroverts, introverts beware. They are hiring fast and cramming people in. Zero personal space. Lot's of noise. Office temperature is Cold then Hot. Not very conducive for creative people or focused time. Long waits for the disgusting bathroom are common. They hire a lot of people fresh out of college, so if you have any experience be prepared to be pushed to mentor. They should provide some incentive for it. Couple times a year, employees are pressured into delivering a work related project in 24 hrs, in exchange for food, beer and shirts/sweaters. The pay and benefits are mediocre, compared to the quality, quantity, responsibility and impact of work. Raises are on the weak side. No profit sharing at this time. Number of Options granted at a time is now low and doesn't off set the low end of pay. Seems like the company is deliberately leveraging work relationships and atmosphere in order to pay on the lower end.

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AppFolio Response
11y
Thanks for taking the time to share your experience at AppFolio. We definitely hear you on the space - we're growing quickly and working hard to make enough room for everyone! The good news is we just moved our yoga /exercise room and now have more room to spread out while we continue to work on our longer term space plans. We do value the atmosphere of mentoring and innovation with our 24- hour hack days -- if you have ideas to improve how we run these programs please share them with your manager so we can continue to make them even better.

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Pros

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Cons

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3.0
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Pros

Frequent team outings and social events that help build relationships across the team. Generally a friendly, social environment!

Cons

The property management team is highly competitive when it comes to promotions, and I’ve seen BDRs remain in the same seat for years or eventually leave, as internal advancement opportunities can be limited. However, for top performers, there is promising upside, and you get to work with some of the best leaders in the organization. On the investment management team, leadership quality is more uneven, and there appears to be a lack of management experience, which has created gaps in coaching, accountability, and overall team development. As a result, performance outcomes have lagged, with the majority of BDRs and AEs struggling to consistently hit target. Team turnover has also been notably high, and leadership engagement only increased after a large portion of the team had already decided to leave, which by that point felt too late to rebuild morale or trust.

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AppFolio Response
1w
Thank you for sharing your feedback. It’s great to hear that you enjoyed our culture and team outings. We take your comments seriously – especially regarding the need for proactive management support, better coaching, and clearer advancement opportunities for our BDR and AE teams – and we are actively working to address these areas to ensure our reps feel supported and set up for long-term success. Thank you again for helping us improve, and we wish you the very best.
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