Great place to start or grow your career - Customer Engagement Manager AppFolio Employee Review

5.0
Aug 1, 2017
Recommend
CEO approval
Business outlook

Pros

- Fellow coworkers are easy going and friendly - Company events - Senior Leadership - The product - Company Growth This is definitely a company where hard work, dedication and a willingness to learn & help your peers pays off. Do not expect to have a promotion or a title change handed to you, it is certainly earned through showing your merit. This is truly a great place where you can begin your career out of college or if you are switching industries. I've had the pleasure of seeing the company grow tremendously in the 3+ years that I've been here and I do not see a ceiling at all. The sky truly is the limit here.

Cons

The only con that I had (compensation & benefits) has been addressed and continues to be as we grow.

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AppFolio Response
8y
This is one of my very favorite comments 'The sky truly is the limit here' - it sounds like in your 3+ years with AppFolio you've really made the most of the opportunity. This is the key to having a great career (anywhere...!) but especially here at AppFolio.

Explore other reviews about AppFolio

5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Work/Life balance is amazing. Working with insanely intelligent people is always a plus.

Cons

None that i can think of.

3.0
May 23, 2026
Recommend
CEO approval
Business outlook

Pros

Frequent team outings and social events that help build relationships across the team. Generally a friendly, social environment!

Cons

The property management team is highly competitive when it comes to promotions, and I’ve seen BDRs remain in the same seat for years or eventually leave, as internal advancement opportunities can be limited. However, for top performers, there is promising upside, and you get to work with some of the best leaders in the organization. On the investment management team, leadership quality is more uneven, and there appears to be a lack of management experience, which has created gaps in coaching, accountability, and overall team development. As a result, performance outcomes have lagged, with the majority of BDRs and AEs struggling to consistently hit target. Team turnover has also been notably high, and leadership engagement only increased after a large portion of the team had already decided to leave, which by that point felt too late to rebuild morale or trust.

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AppFolio Response
1w
Thank you for sharing your feedback. It’s great to hear that you enjoyed our culture and team outings. We take your comments seriously – especially regarding the need for proactive management support, better coaching, and clearer advancement opportunities for our BDR and AE teams – and we are actively working to address these areas to ensure our reps feel supported and set up for long-term success. Thank you again for helping us improve, and we wish you the very best.
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