Pros
Good communication with managers across regions. Opportunities to learn and drive processes and documentation. Very relaxed culture.
Cons
Compensation does match skill set below management level. Aon IT is a cheap labor mill. They are currently creating an under appreciated culture within IT by offering the best opportunities ar for people with little to no experience and poor for experienced technicians who are asked to train these new "apprentice" techs. Some of which are not even interested in IT and lack the maturity to provide adequate customer service within a face-paced customer oriented environment. Many opportunities for cross-training, but increased compensation is not provided for increased skill-set that is highly exploited.