Great company and people! Very work-life balanced, but hectic call volume - CPS Specialist AnswerFirst Employee Review

5.0
Apr 15, 2026
Recommend
CEO approval
Business outlook

Pros

Great company, great people to work with. Flexible schedule, and great management.

Cons

Call volume can be hectic and the script can be rigid at times. Also, pay can be better.

Explore other reviews about AnswerFirst

5.0
Feb 24, 2026
Recommend
CEO approval
Business outlook

Pros

-Work Life Balance -Work-from-home -Wonderful Training -Truly a team-work environment -Great Management -Advancement Opportunities -Great Employee Compensation -PTO -Benefits

Cons

-Must provide your own equipment

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AnswerFirst Response
3mo
Thank you for taking the time to share your feedback with us! We are happy to hear that your experience at AnswerFirst was positive and that you value our training, work environment, benefits and compensation as well as our advancement opportunities. It's great to know that our efforts to create an inclusive, well-balanced and remote-friendly environment have made a difference. We appreciate your contributions during your time with us and wish you continued success in your future endeavors.
4.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

I love the Schedule flexibility

Cons

Wish it were weekly and hourly Pay

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