Pros
Adequate short term earning potential for otherwise unqualified entry level talent. Individuals lacking experience can get it here although many potential employers in the Indianapolis market minimize the value of experience with angie's list because of the poor reputation they have built for themselves as an employer. Read some of the other reviews here for more details. They all can't be exaggerating. If you aren't qualified enough to get a job with a respected organization you can get by with Angie until you can find something else. Just know going in to it that future employers will not see much value in your experience here. This isn't a career move.
Cons
Senior leadership not qualified for their positions. As with many .com startups the individuals that were in the door first are now Sr. Leaders. They have no experience outside of angies list. They fell in to leadership roles by necessity during rampant growth years because they were the most qualified of the individuals there at the time. This wasn't a problem until the company scaled to its present day size. Now these inexperienced Sr leaders are faced with executive decision making and leadership challenges that they are unfamiliar with because they have never faced these challenges in a professional setting. They approach nearly every situation with confusion. With no genuine leadership or plan of action from the top down every day is an organizational nightmare. Due to this employee morale is very poor and Angies List can only attract entry level talent. Month after month sales numbers decline as competent competition enters the Marketplace. The company is in rampant decline. This is a volatile career option as the organization is fizzling out quickly and seems to have no coherent direction. Their original CEO even stepped down. He started the company and stayed for 20 yrs. He must have seen this coming. Angies List struggles to retain talent or attract experienced individuals because the only individuals willing to endure the environment are those fresh out of college that have never experienced a professional environment. Angie's List offers a dramatically poor environment marked by poor workforce morale. Everyone you will meet behind her doors hates being there, fears for the loss of their position, and is working on an exit strategy. The company is in serious decline because they have no regard for their employees, even their top producers. (Once again, check out some of the other reviews to verify.) Just earlier this month they fired an individual that was one of their top salespeople in 2013, their top manager in 2014, and their #2 manager in 2015 all because a disgruntled employee made up something about him on her last day of employment. If they will get rid of this guy they will get rid of anyone. The lack of support that was granted to him by management after his contributions, and the better safe than sorry approach that was taken in his dismissal are another indicator of the spineless fear driven decision making that comes with inexperienced leadership. Pay scale changes periodically. Their retention sales are in rampant decline. Compensation structures for management and individual contributor roles will have to change in order to keep their account management department profitable. They just overhauled their ad sales department, forcing many out of a job, and reducing pay for the vast majority of the department.(verify in other reviews) They have been working towards doing the same thing with their account management teams and the department wide transition can't be too far off. Your pay will likely be reduced mere months after signing up if you are looking to start in Q1 of 2016. My experience with Angies List was good. However, it was only good because I had experience going in to the role. I made it longer than most but I just couldn't take it any more. Ultimately the fact that I did have experience hurt me personally in the end because I have experienced the way organizations should be run and this just isn't it. Every day is truly miserable and everyone around you feels the same. It is just a bad place to be.
