Decent career-starter. Questionable practices. Questionable future. - Anonymous employee Angi Employee Review

2.0
Aug 2, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Young, motivated crowd. Good place to start your career. Lots of visibility with senior leadership if that's your thing. Random minor perks like beer on tap in the office, ping pong tables, but those mask the complete absence of an actual strong work culture.

Cons

The business survives by lying to and preying on a large cohort of the Service Professionals in the network. Many employees realize this and make comments suggesting as much. Some are outspoken defenders of pros, but at the end of the day the business can't make big changes to the benefit of the pros since that would hurt the short-term bottom line. The business only survives by selling pros into the network at a break-neck pace while the existing population of pros churns out like no tomorrow once they see the program is not helpful to them. It's not great for consumers either-- consumers either have a hard time finding any pro on the platform, or are bombarded by too many. The pros have to compete extremely hard for each lead since they're so expensive and so rarely turn into actual jobs, and some consumers may feel that's too intrusive. Negative consumer experiences abound, mainly from unqualified people performing some of the newer fixed-price tasks. Consumers are truly better off Googling for a pro, and pros would be better served by Google ads. Neither of these suggest a bright future for Angi. Predatory sales practices. Pros are led to believe they'll get home-run leads on the platform and that they'll make tons of money. In reality, strong leads are few and far between. Current employees should look at the "win-rate" metric which measures the fraction of leads that a pro wins. Understanding that metric (and understanding that it's an average) explains why the short-term pro retention rates are so abysmal.

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Angi Response
4y
Thank you for your thoughtful review. We actively refer to employee feedback to better inform our future growth and improvements. It is nice to hear you have enjoyed some of our office work perks and that there is opportunity for visibility to leadership regardless of what level one may be at. We are sorry to hear that you have a negative perception on the products Angi provides and how those benefit service providers. We have recently made an acquisition to specialize and “own” the roofing sector to make it easier than ever for homeowners to find a local service provider in their area and are continually looking for new ways to do so in other sectors to expand upon our current offerings. Part of our new mission in becoming the home for all things home means we will need a unified brand to get us where we need to be in the long term. While the re-brand is a heavy lift in the short-term across departments, it is necessary for us to achieve our goals and provide the best experience for both consumers and service professionals. We value your feedback and should you have any additional concerns, please feel free to reach out to me directly. – Laura Kato, SVP HR

Explore other reviews about Angi

5.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

1. The work is mostly interesting and challenging. 2. My team is pretty awesome. I'm very lucky and grateful to have ans engineering manager that really takes an interest in the well being of our team, but still strives to make a strong impact in the company. Everyone on my team is very supportive and willing to jump into solving a problem at a moments notice. There are no egos on my team. 3. The work from home policy is fantastic. I get to save commuting money, but I never feel "alone". We have daily standups and ad-hoc meetings, so we collaborate frequently. 4. There is some opportunity to learn new technology, though I would prefer if it were more often. 5. Management seems pretty transparent and honest with the company. I never feel like the C-suite is hiding anything. We have regular "all-hands" meetings where they discuss the state of the company, our success and failures, where we are going as a company and how to get there. I really like that communication and honesty. 6. Angi is regularly asking for feedback to improve itself. That is wonderful, and rare. I've worked at previous companies that never did anything like this, and it showed. I'm very glad that Angi is always striving to be a great place to work. 7. Angi is serious about clearly documenting our work. Whether that's holding RFC meetings, writing spike docs, or just building simple information docs in confluence. 8. Angi has onsites where employees can travel to meet in person. I've been to a couple and they are great. Would love for this to happen more often. I sometimes here they plan twice a year, but that doesn't always happen.

Cons

1. Angi has a lot of outdated code and systems, decades worth. This causes some serious issues with the products, and makes working with them significantly harder than it needs to be. Luckily, management is aware and has initiatives in place to migrate off these legacy systems. Just a matter of when. 2. Like many companies these days, Angi is trying to use AI more in daily work life. This has pros and cons. So far, I have not seen the benefit of it, hence I'm posting in the "cons" section. I think there is a general lack of knowledge on how to use it. 3. Lately there has been a push to "move faster", especially now with the adoption of AI tools. I have seen teams making some poor choices, resulting in costly mistakes. I would love to return (at least a little) to a slower, more thoughful approach. A "measure twice, cut once" approach, not "ship now, fix later".

2.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

2
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Angi Response
2w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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