Culture Change - Anonymous employee Angi Employee Review

3.0
Jan 9, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most of the employees are fantastic to work with. The new facility in RiNo is a great workspace. Competive salary and solid corporate benefits.

Cons

HA has seen a drastic culture shift since acquiring its affiliate Handy. Within 1 year, it feels like the negative aspects of Handy's culture has infilitrated HA, including at the leadership level. Last year saw a slew of employees get laid off just before the holidays (and before bonuses) at the direction of the new Chief People Office (from Handy) including veteran employees who had been with the company for over 15 years.

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Angi Response
6y
A culture is fundamentally based on the people in the organization, and as we add leadership, we should expect them to bring a bit of who they are to the culture. We’ve seen that in the last year or so as our organization has grown. While these changes in culture can take adjustment, I ultimately think that it will make us stronger. We are doing something really bold and really hard to do, modernize an entire section of the economy. To accomplish this lofty goal, it is important for us to be willing to take risks, learn from our mistakes and be willing to move fast. Doing something new and different is not always easy and our leadership is not always going to get it right, but I am proud to work here. I am proud of the customers we serve and the pro’s whose businesses we grow. I am proud that we are all working to make our future better and that we are working to make sure our homes are cared for into the future. I am sorry that you are no longer a part of our team, but I am proud to still be on the team. - Mallory Micetich, Corporate Employee

Explore other reviews about Angi

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent work atmosphere with fun, friendly and intelligent people! Besides the culture, the work/life balance is great! I feel very fortunate to have this career that Angi has provided me!

Cons

A lot of org changes over the years has been somewhat difficult to navigate at times.

2.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

2
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Angi Response
2w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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