Shady Company, Good Benefits, Your Choice - Inside Sales Representative Angi Employee Review

2.0
Oct 3, 2019
Recommend
CEO approval
Business outlook

Pros

Great office space, relaxed/no dress code, youthful atmosphere, good money to be made, amazing benefits

Cons

They lie about EVERYTHING. At the end of the day, you’re a telemarketer. The product doesn’t work for most contractors, but they still make you try to sell them. They never train you on how the service works, so when you DO make a sale, you can’t help them be successful. Most customers cancel in the first week or first month, because the leads we give them are GARBAGE. Try it yourself, it’s almost impossible to navigate the website without submitting a request, which costs them anywhere from $8-$200. On top of that, 30% of our leads don’t even come from our website. If someone googles “remodelers in Denver”, that’s a request. The home owner didn’t ask to be relentlessly harassed by contractors, and the contractors didn’t ask for a fake lead. On top of that, we only offer them 2 refunds a month. Doesn’t matter if the homeowner never answers their calls, blocks them, etc. They’re getting charged no matter what. That’s only problems with the service itself, the job has just as many, if not MORE problems. They claim the new Denver office is a, “leadership development office, with ample opportunity for horizontal and vertical movement.” Thats a boldface lie. I accepted this position because I was told it was REQUIRED to work 6 months in sales, and then I would be eligible to move to the position I actually came here for. I talked to the department manager, he was never told about me, and he informed me that they had, in fact, never hired anyone from the sales floor. The turnover rate is extremely high because people feel lied to. 400+ phone calls a day, getting screamed at on the phone, harassing businesses (if someone even clicked on “create an account” on our website, we’re instructed to call the 5x a day until they answer), and sleazy sales techniques. You can tell the company is going down, at this point they’re hiring people to collect as much data as possible. Then, when people realize that the product is garbage, they’ll fire everyone, sell the data and ride off into the sunset

Explore other reviews about Angi

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent work atmosphere with fun, friendly and intelligent people! Besides the culture, the work/life balance is great! I feel very fortunate to have this career that Angi has provided me!

Cons

A lot of org changes over the years has been somewhat difficult to navigate at times.

2.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

2
avatar
Angi Response
2w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
See reviews by: Helpful|Rating|Date|All