Revolving Door Call Center - Senior Sales Consultant Angi Employee Review

1.0
Apr 25, 2019
Recommend
CEO approval
Business outlook

Pros

-Free soda -Occasional working latte/espresso machine

Cons

Where to start? 1) The base pay of $29,000/annual is a complete joke; this barely covers cost of living in Denver or New York. The comp plan is pretty awful too- they love to dangle the carrot. It is near impossible to get sales because the company has beat the heck out of any contractor with a pulse in the US. If you don’t get “in the money” during the pay period, you also do not get any sort of retention payout for previous sales- all while the company rakes in money (and pays you $14.50/hourly). Only folks that make any semblance of decent money are maybe top 1% of reps, and sales managers and above. 2) The online leads were complete trash and half the time the prospects had no idea they had actually “registered“, which is likely why they switched to a new model where they want you to prospect on your own- which is also awful considering there are 1400+ reps for the company with no territories, some using web scrapers AND there are positions that are entirely dedicated to prospecting. Also rampant internal politics & favoritism. 3) The product is not very good to say the least. They sell low quality leads to these contractors and partake in shady practices involving lead allocation and account management- which they then always blame on the contractor if something goes wrong. 4) No self-respecting salesman worth their snuff works here anymore, they will literally hire anyone. Knew of multiple people on my sales floor that were literally on H- there was a story floating around of some guy getting the boot for shooting up in the office, and I actually saw people nod off at work. Other than the drugs complete revolving door. Ultimately there are great people that work there (which doesn’t help pay your bills) and I hope they move on to better things. Worst sales job I’ve ever had in my 5+ years of sales experience. Run and never look back. Thanks for reading.

Explore other reviews about Angi

2.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

2
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Angi Response
2w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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