Changing Priorities, Burnout, people take job way too seriously - CRM Analyst Ancestry Employee Review

1.0
Apr 4, 2024
Recommend
CEO approval
Business outlook

Pros

- Remote work - Decent benefits and fair compensation - Some colleagues are very nice

Cons

Ancestry has had like 3 layoffs in the past 4 years while having teams that have been understaffed and are now even more understaffed picking up the pieces. It is entirely normal for many teams to have incredibly annoying managers that slack you after 5pm and have an "emergency mode" task every.other.day because it's a "senior leadership request!!!" that forces you to work past 5, sometimes past 9, it is incredibly exploitative and infuriating, from both senior leadership and from managers. Managers will then turn around and say how thankful they are for you working past 5, and pretend to show empathy...except the cycle repeats week after week after week. Management's priorities seem to contradict each other every year when there's inevitably a new plan (basically we are at the whim of Blackstone, who owns us and is a big reason for the annual layoffs) and a new emergency priority (!). While coworkers are mostly nice people there's definitely a lack of diversity and also a lot of people who take their jobs way too seriously. You really wonder if they care to live their lives instead of being a cog in a machine for a corporate job that isn't that meaningful. Glad I left!

Explore other reviews about Ancestry

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, supportive team, smooth onboarding process, strong career stability, and meaningful work. My interview experience was very positive, and the recruiting and onboarding teams were helpful, responsive, and professional throughout the process.

Cons

There is always a learning curve when joining a new company, especially while understanding internal systems and processes, but the team has been very supportive.

3.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

It’s a great product and people are customer obsessed.

Cons

Misogyny is baked in to the culture.

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