Does Ancestry pay their employees well?

According to anonymously submitted Glassdoor reviews, Ancestry employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Ancestry. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Ancestry?

52% of Ancestry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ancestry 4.1 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Ancestry?

Senior Software Engineer (48) , Software Engineer (40) , Product Manager (22) , Customer Solutions Associate (19) , Customer Service Representative (18) , Manager (16) , Director (15) , Software Developer (13) , CSA - Customer Service Associate (12) , Customer Service Associate (12) , Intern (11) , Analyst (8) , Senior Product Manager (8) , Archival Digitization Specialist (7) , Principal Software Engineer (7)

What are the pros of working at Ancestry according to real employee reviews?

"And it goes without saying the people are great." ((in 106 reviews)); "The benefits are great." ((in 86 reviews)); "Good work life balance and non" ((in 64 reviews)); "Culture was great and everyone felt like they could contribute to the overall mission of Ancestry.com" ((in 61 reviews)); "Pay is good" ((in 33 reviews))

What are the cons of working at Ancestry according to real employee reviews?

"Senior leadership only wants honest feedback if it's positive." ((in 26 reviews)); "Frequent layoffs when large projects are finished." ((in 21 reviews)); "Upper management not aligned with each other." ((in 18 reviews)); "Very bad managers" ((in 17 reviews)); "Low salaries for administrative positions." ((in 12 reviews))

What are employees saying about Ancestry redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ancestry redundancy and their outlook for job security at Ancestry in 2026.

What are the top reviewed Ancestry locations?

Calgary , Toronto , Montreal , Gatineau

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Ancestry

Ancestry Reviews

3.5

52% would recommend to a friend

(785 total reviews)

Howard Hochhauser

80% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (785 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ancestry has an employee rating of 3.5 out of 5 stars, based on 785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ancestry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

785 reviews

2.0

May 2, 2018

Customer Service

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Surrounded by alot of people in the same job. Great communication and friends to be made.

Cons

No loyalty to long-term employees

2.0

May 20, 2026

Ancestry not so great

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Nice to work from home

Cons

Only had 10 seconds to write comments, notes, follow ups after call before supervisors would be hounding you. Very bad managers

5.0

Jul 12, 2024

Good

Project manager

Recommend

CEO approval

Business outlook

Pros

Good and very good. Nice cool hello

Cons

Bad better best hot very hot

Viewing 1 - 3 of 785 Reviews

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Jobs at Ancestry

People Analytics Manager

Data Science - AI Document Understanding, Co-op

Remote

View job

Machine Learning Engineer, Co-op

Remote

View job

Senior Software Engineer

United States

US$114K - US$140K /yr

(Employer provided)

View job