Customer Support at Ancestry Dublin - Anonymous employee Ancestry Employee Review

3.0
Apr 30, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits Good entry position job to get into tech industry Great team to work with Good office Good culture and a lot of social events

Cons

No opportunity for growth or career advancement Micromanagement Shift work Big divide between EMEA and US

Explore other reviews about Ancestry

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, supportive team, smooth onboarding process, strong career stability, and meaningful work. My interview experience was very positive, and the recruiting and onboarding teams were helpful, responsive, and professional throughout the process.

Cons

There is always a learning curve when joining a new company, especially while understanding internal systems and processes, but the team has been very supportive.

3.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

It’s a great product and people are customer obsessed.

Cons

Misogyny is baked in to the culture.

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