Started out great, went WAY downhill under new management. - Member Services Ancestry Employee Review

3.0
Jul 18, 2012
Recommend
CEO approval
Business outlook

Pros

Nice hours, good pay, commissions are easy, generally flexible with hours

Cons

Micromanaging constantly, little opportunity to move up, in general talking to old people on the phones is not ideal, constant calls, very understaffed, not interesting work at all

Explore other reviews about Ancestry

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, supportive team, smooth onboarding process, strong career stability, and meaningful work. My interview experience was very positive, and the recruiting and onboarding teams were helpful, responsive, and professional throughout the process.

Cons

There is always a learning curve when joining a new company, especially while understanding internal systems and processes, but the team has been very supportive.

3.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

It’s a great product and people are customer obsessed.

Cons

Misogyny is baked in to the culture.

See reviews by: Helpful|Rating|Date|All