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      Ancestry

      Engaged employer

      Ancestry reviews

      Nice people but the job is not enjoyable - Customer Service Representative Ancestry Employee Review

      3.0
      Dec 14, 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Paid company shutdown at Christmas

      Cons

      Non stop calls from angry americans about payments non stop from 2pm to 11pm. Your performance is then judged based on how these customers score you on a survey

      Explore other reviews about Ancestry

      5.0
      Jun 1, 2026
      Platform engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good culture and amazing tech managers

      Cons

      Low salaries need to increase soon

      3.0
      Jun 12, 2026
      Sr director
      Recommend
      CEO approval
      Business outlook

      Pros

      It’s a great product and people are customer obsessed.

      Cons

      Misogyny is baked in to the culture.

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