Amtrak - a good place to work - Reservation Sales Agent Amtrak Employee Review

Great Pay, Great work life balance, great people, great benefits, great 401K match

I suppose if you are looking to be a CEO your pay may not be the most compared to other railroads. But for front line, middle, and even upper management, the salaries are great.

Great friends and Travel with plenty to see

The culture is horrible it’s a very demeaning please. They will fire you for anything. Harassment amongst employees and by management to their employees Is extremely high. I have a MBA degree and I still can not move above the customer service level. I’m a union member and you have to pay union dues to work a non management position. The union Reps work for Amtrak to so there is a conflict of interest. The union is TCU in which they defend the company 100x harder than they do their members. TCU is not organized very well. The pay is fairly well but after union dues in medical and taxes are withdrawn your net income makes it look like you are making at least 15 to 17 an hr. As far as Work culture at Amtrak it is fueled by many rumors and those rumors are more affluent then your resume .