Horrible lifestyle, bad management - Lead Service Attendant Amtrak Employee Review

3.0
Nov 28, 2012
Recommend
CEO approval
Business outlook

Pros

Hourly pay is decent, otherwise I wouldn't still be working here. You get to travel and see things you normally wouldn't. Employees travel free, mostly, however if ur not married, anyone who travels with pays FULL fare.

Cons

No personal life, always on the rails, deal with the public (which is bad in It's self), stuck, feels like ur a prisoner, everyone dies BEFORE retirement! I wouldn't recommend this job to my worst enemy..

Explore other reviews about Amtrak

5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Very great company to work for! Great Job Stability and good benefits.

Cons

May be difficult to move up the ladder. Promotions within aren't very common.

1.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

Great friends and Travel with plenty to see

Cons

The culture is horrible it’s a very demeaning please. They will fire you for anything. Harassment amongst employees and by management to their employees Is extremely high. I have a MBA degree and I still can not move above the customer service level. I’m a union member and you have to pay union dues to work a non management position. The union Reps work for Amtrak to so there is a conflict of interest. The union is TCU in which they defend the company 100x harder than they do their members. TCU is not organized very well. The pay is fairly well but after union dues in medical and taxes are withdrawn your net income makes it look like you are making at least 15 to 17 an hr. As far as Work culture at Amtrak it is fueled by many rumors and those rumors are more affluent then your resume .

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