Good pay and benefits, but demanding workload - Maintenance Relief American Water Employee Review

5.0
Apr 18, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, above average pay for industry, chances to move around or be promoted. Overtime is usually available.

Cons

24/7 operation no matter the weather or conditions. Runs lean requiring employees to have to work extra. A lot of corporate filler roles, do they really serve a purpose?

Explore other reviews about American Water

2.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits. Good co workers

Cons

Poor pay. Micromanaging. Always working short handed. Always trying to do more with less. Shareholders are top priority not the employees

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