Middle-management OK, upper-management and HR are ridiculous - Anonymous employee American Tower Employee Review

4.0
Mar 9, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fantastic business model -- they'll be around for a long time. Stable company in a fast-paced industry. My immediate supervisor was great. He was approachable, polite, and got things done. He was easy to work with for scheduling time off and didn't have an issue if we had to leave in the middle of the day to go run a personal errand, as long as we got our time in. In short, he treated his subordinates as humans; it was great to be appreciated. Time off: You start at 3 weeks of "flex-time" plus 3 "floating holidays" (due to the "diverse corporate culture and holidays that might not be celebrated in all cultures") so you essentially get 3.5 weeks off. You can borrow up to a week of flex time, but only one week carries over to the next year. After a few years you get a 4th week, and a few more years you get a 5th week off. I think you have to work there for 6 years to get that 5th week and then you've maxed out. Health insurance coverage: some of the best out there. When I was last there, it wasn't too expensive for amazing coverage for a family. This was my biggest regret after leaving. Pay: I was hourly and got as much overtime as I wanted.

Cons

HR is a joke and treats people like little children. Upper management is similar; they have silly fantasies of "teams" (even though everyone works quietly in cubes all day). Many of them don't seem to have any function other than micromanaging subordinates with daily Excel spreadsheets of productivity; they track each employee's production every day (at least on my team). Sick time is rolled into PTO under the guise of "flex time" so if you're sick for 3 weeks out of the year, you don't get any vacation unless you want to borrow flex time. Very flat organization, there's only 5-6 layers of management between the lowest guy and the CEO. Difficult to advance.

Explore other reviews about American Tower

5.0
Mar 20, 2026
Recommend
CEO approval
Business outlook

Pros

-Competitive Pay Package -Opportunity to Grow - Supportive Management

Cons

-Can't think of any cons

3.0
May 2, 2026
Recommend
CEO approval
Business outlook

Pros

Overall, it’s not the worst place to work, but there are several shortcomings the company needs to address. The biggest positive is the people — about 95% of the team was great to work with and genuinely trying to do their best for the company and for themselves. The 401(k) match is strong, though it does require several years of employment before fully vesting. The overall benefits package is average — not exceptional, but generally decent.

Cons

Below‑market compensation and less‑than‑desirable annual raises and bonuses. Increases at the time of promotions were often limited due to a lack of employee leverage. Long‑term employees were not brought up to market rates, while new hires frequently came in earning more than those with tenure and proven performance. Subpar HR team — they are focused solely on protecting the company rather than supporting employees. Unfair practices regarding hybrid and remote schedules. Many employees are allowed to work remotely while the company preaches to the rest that remote work is not an option. Even individuals on the same team or within the same department are given different arrangements. Senior staff are often granted privileges that their direct reports are denied. They heavily preach cost‑cutting, yet allow certain teams to be wasteful and fund perks or community engagement events that fall short of their goals and misuse resources.

See reviews by: Helpful|Rating|Date|All