Pros
The best part of American Tower is the day you walk out the door for good!
Cons
I should have known better than to accept when I was offered my position and attempted to negotiate a minute pay increase. I was told, "It's non-negotiable," which pretty much sums up working at American Tower. From the day I started until the day I left, they were concerned about numbers (as in more pay for upper management and horrible salaries from middle-management down). CEO Jim Taiclet earned more than $12 MILLION in 2013; Chief Financial Officer Tom Barlett earned more than $4.5 MILLION in 2013; President Steven Marshall earned more than $4.2 MILLION in 2013; Exec. VP William Hess earned more than $4 MILLION in 2013; and Exec. VP Edmund Disanto earned more than $3.8 MILLION in 2013. The company scrimps in regard to across-the-board company salaries - again for middle management and below - and tends to hire fresh-out-of-college graduates who will work for pennies on the dollar - only to leave at the first growth opportunity. As for customer service, I worked with great people, who cared about the industry and client goodwill; however, with the limited resources (as in too few people for too great a workload), staff just could not provide the "premium" level of service on which American Tower supposedly prides itself. It is a shame that American Tower does not understand the simple concept, "You get what you pay for." Their executives seem to ba$k in the glow of that knowledge.