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American Red Cross

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Terrible Management - Collections Specialist American Red Cross Employee Review

2.0
Jan 23, 2025
Recommend
CEO approval
Business outlook

Pros

Donors are amazing and rewarding job.

Cons

Loved the job itself, and the donors are amazing! I was a returning employee that had previously been there almost 4 years. Took time away to raise my son. Came back after 3 years and what an awful experience. I was super excited to be back doing a job I absolutely loved however regretted it from the day I came back. Management is awful. Nothing but attacking their staff they don’t like, favoritism for certain staff, retaliation is awful! Supervisor had no clue half the time what she was actually doing, but yet if you brought concerns her way instant push back and your on her target list. New orientation was a joke. Supervisor didn’t give me hardly any information, was set up for failure. Thanks to some of the amazing staff I figured out my schedule app, benefits, mileage, travel time and union benefits. When brought to supervisors attention she said not her problem. Supervisor always played the victim card but yet she would trash talk you to certain staff she liked and giving out information only supervisors should have. Wouldn’t recommend fixed site location to anyone.

Explore other reviews about American Red Cross

5.0
Jan 10, 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance Mission focused Adequate compensation

Cons

Lack of diversity in some markets

4.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible remote hours, supportive team that treats volunteers as contributors rather than interns, and a low-pressure environment

Cons

Tooling is limited compared to corporate environments — primarily Excel-driven, so you won't get exposure to modern BI stacks (Power BI, Tableau, Snowflake) unless you bring them in yourself. Data sources are inconsistent (legacy .xls files, manual exports requiring conversion), so expect clean-up work.

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