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American Red Cross

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STL National Testing Lab - Lab Technologist American Red Cross Employee Review

1.0
Jun 11, 2016
Recommend
CEO approval
Business outlook

Pros

Not much experience required to work in a lab, they are desperate to staff all 3 shifts because the turn over rate is obscene. Benefits are OK, 401k is not great but exists (4% match). Pay isn't completely terrible for someone desperate for a job out of college.

Cons

No career prospects. Strict restrictions in advancing within the NTL based on time of employment there, not based on skill or merit of applicant. Overall pay tops off after a year or two. Few learning opportunities. Red Cross doesn't care about keeping its employees, it's easier to hire a new contractor and pay them less. No commitment to the well-being of their employees. Benefits keep getting cut. Poor communication between management and workers. So far, few plans (if any) on improving treatment of employees (benefits, pay, recognition).

Explore other reviews about American Red Cross

5.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly people and good work

Cons

No cons for this company

2.0
Mar 15, 2026
Recommend
CEO approval
Business outlook

Pros

You feel connected to a larger mission, and go to bed knowing you did good work. Most of the volunteers are amazing people. The job is a good stepping stone to other disaster management jobs elsewhere. PTO policy is generous and Healthcare is decent.

Cons

You are INCREDIBLY overworked and GROSSLY underpaid. You get zero work-life balance. Even when you're not on call, you'll still get tons of calls from volunteers with questions and concerns. If a volunteer is unavailable to respond to a fire call or tend to any other responsibility day or night, you're on deck. You're salaried, so there's no overtime pay. Your pay barely covers the basic cost of living in today's economy ($40k-$50k). Diversity is bottom heavy, meaning there are lots of employees of color in entry level or lower management roles, but beyond that there's a steep drop off. Most of the volunteers are great, but the Red Cross is so desperate to keep them, that poor behavior and language (racist/sexist/phobic) is not properly disciplined or responded to, if at all. Employee retention is poor, especially in the Disaster Specialist role, because they burn you out so quickly without decent pay.

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