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American Red Cross

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Bad Management - Anonymous employee American Red Cross Employee Review

3.0
Jun 8, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The mission is worthy and it feels good to believe you are helping people. The pay is very decent depending on your position.

Cons

There are some issues with the upper level management that trickle down to permeate every aspect of this company. Employees are not as engaged in the mission as they should be. They are always implementing new changes, often very rashly, and the outcomes are disappointing. It seems like a big waste of time and energy. Just general day to day is very tough. I have never cried so much in my life as I did working for ARC.

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5.0
Jun 14, 2026
Recommend
CEO approval
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Pros

Friendly people and good work

Cons

No cons for this company

2.0
Mar 15, 2026
Recommend
CEO approval
Business outlook

Pros

You feel connected to a larger mission, and go to bed knowing you did good work. Most of the volunteers are amazing people. The job is a good stepping stone to other disaster management jobs elsewhere. PTO policy is generous and Healthcare is decent.

Cons

You are INCREDIBLY overworked and GROSSLY underpaid. You get zero work-life balance. Even when you're not on call, you'll still get tons of calls from volunteers with questions and concerns. If a volunteer is unavailable to respond to a fire call or tend to any other responsibility day or night, you're on deck. You're salaried, so there's no overtime pay. Your pay barely covers the basic cost of living in today's economy ($40k-$50k). Diversity is bottom heavy, meaning there are lots of employees of color in entry level or lower management roles, but beyond that there's a steep drop off. Most of the volunteers are great, but the Red Cross is so desperate to keep them, that poor behavior and language (racist/sexist/phobic) is not properly disciplined or responded to, if at all. Employee retention is poor, especially in the Disaster Specialist role, because they burn you out so quickly without decent pay.

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