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Amazon Web Services

Part of Amazon

Is this your company?

Incredible role with growth opportunities and a big scoop of acute anxiety - Cloud Support Engineer Amazon Web Services Employee Review

2.0
Dec 5, 2022
Recommend
CEO approval
Business outlook

Pros

- Growth opportunities - Remote - Okay pay - Sense of accomplishment - Access to AWS Cloud services - Experience in troubleshooting - Sign on bonus - Helping people

Cons

- No sense of team - Daily anxiety to meet "numbers" - Your productivity is judged by these individualized goals/ "numbers" that can only be earned through team effort - Working on holidays if you are on the schedule - Lack of attention to employees suffering from mental struggles - Lack of communication between different departments - Work/life balance - Lack of diversity/inclusion in certain teams - Underwhelming training-to-work transition - New hires coming in and older hires leaving pretty much EVERYDAY! - Your "mentor" that is assigned to answer all your questions is probably going to be busy for the day, so you figure it out yourself. - Your team won't necessarily ever see your face, and vice versa.

Explore other reviews about Amazon Web Services

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Awesome team - great culture. Very customer focused.

Cons

It's not a great fit for folks who are not aligned to the culture.

3.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

Ambitious projects if you're in the right team. Typically great team-mates. Don't believe the memes, the ppl are not back stabbing jerks but are overall genuinely nice. Not constrained by budgets when building cool things. Tools while sometimes clunky are powerful.

Cons

Schizophrenic lack of focus, entire teams get split, merged and upended multiple times a quarter. Some product managers are disconnected from reality. It didn't use to be the case, the PM-Ts were previously top notch. You're pushed to vibe code everything. Established products with loyal customers are getting neglected. Newer VP level leaders don't seem to know what they are doing. Veteran OG VP level leaders are either leaving in droves or seem stressed or checked out.

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