Amazing is well named! - Customer Service/Mentoring Amazing.com Employee Review

5.0
May 27, 2017
Recommend
CEO approval
Business outlook

Pros

I love working with Amazing because we have all been taught from the top down to genuinely care about what is best for our customers/members. The Directors put a huge amount of effort into keeping up to date in the ever-changing world of ecommerce, especially relating to Amazon. This sometimes results in a change of direction but this is totally in our customers best interests and keeps things fresh and exciting for us employees too. The top people working with this company how now become very close personal friends of mine - the warm caring environment we have in the company allows this to happen fast. I hope to continue working with these people for many, many years to come :)

Cons

I sincerely cannot think of any!

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Amazing.com Response
8y
Thank you for your review and we appreciate that you see how the changes are generally to better the customer experience! :)

Explore other reviews about Amazing.com

5.0
May 2, 2026
Recommend
CEO approval
Business outlook

Pros

Fun job with a great staff of people. Large range of hours to pick from for scheduling since most locations are open late

Cons

Most customers are nice and respectful but employees have to set boundaries with some due to the nature of the business.

3.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong, collaborative team with many talented and supportive colleagues Opportunities to be part of meaningful work and see real impact Culture generally driven by good intentions and a desire to do things well Memorable experience working alongside a diverse group of people

Cons

Periods of organisational change created uncertainty at times Shifts in direction could occasionally impact stability and consistency Some phases felt more reactive than planned

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