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      Alorica

      Engaged employer

      Alorica reviews

      Not a good place to work - Customer Service Representative Alorica Employee Review

      1.0
      Apr 21, 2013
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Co workers are nice to work with

      Cons

      Rules not applied across the board equally. Your answers from your supervisor depends on if you have had your survey yet or not. No direction. No way to dispute failed surveys. To much Fake It Till You Make It

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      2.0
      Jul 5, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to work from home.

      Cons

      Low pay , bonuses not paid on time, no raises, micro managed constantly, lay offs or reduced hours at any time. No proper training. Metric based. They don’t care about or or the customer.

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