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WHAT DO WE DO? It’s pretty simple, really. We only do one thing—we make lives better…one interaction at a time—for our clients, customers, colleagues and communities. And we do it by relying on our people and leveraging the processes, tools and technologies needed to deliver an ...
Mission: At Alorica, our mission is simple: to create insanely great customer experiences!

What people are saying about Alorica

WFH/Remote Workers

5 months ago



Here are some entry level companies hiring for WFH Customer Service: ModSquad TTEC LiveOps Alorica Working Solutions Appen Transcom Concentrix Anyone who works for these companies, please share your experience Concentrix Transcom Working Solutions Alorica, Inc. Liveops Ttec digital Modsquad


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Alorica Reviews

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Approve of CEO
Alorica CEO Greg Haller
Greg Haller
1,061 Ratings
    Technical Support Specialist
    Former Employee
    Hamilton, ON
    CEO Approval
    Business Outlook


    Custom shifts with pay bonus


    Too many class gets busy sometimes

    See All 10,126 Reviews

    Alorica Photos

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    Alorica Interviews

    Getting an Interview
    Applied online65%
    In Person21%
    Employee Referral6%

    1. Customer Service Representative Interview

      Anonymous Employee in Philippines
      Declined Offer
      Neutral Experience
      Average Interview


      There's an initial interview, then the assessment, then you'll get a final interview if you pass both and then that final interview will entail what sort of contract you'll get.

      How would you address rude customers?

      Answer Question

    See All 1,317 interviews

    Company Updates

    Company News2mo

    We are delighted to announce the official opening of our newest site in Łódź, Poland by sharing a recap of our recent ribbon cutting ceremony. Thank you to Łódź Deputy Mayor Adam Pustelnik for joining us for our special launch event. We are now actively hiring! But this announcement isn't just about the unveiling of our state-of-the-art, uber-sustainable office space. It's a testament to Alorica’s commitment to being an exceptional workplace, servicing some of the world’s most beloved brands.

    Company News2mo

    Alorica is named a back-to-back Leader in the 2023 Everest Group's Customer Experience Management (CXM) PEAK Matrix® Americas Assessment! The report highlighted the impact of our strategic market vision and ability to design, deploy and optimize digital-first CX solutions.

    Alorica Awards & Accolades

    • Leader in Everest Group CXM Services PEAK Matrix® Americas AssessmentEverest Group2023
    • Leader in NelsonHall’s 2023 Content Transformation Services NEAT Assessment for CX Improvement CapabilityNelsonHall NEAT Assessment2023

    Popular Careers with Alorica Job Seekers


    Alorica FAQ

    (66 Questions)

    All answers shown come directly from Alorica Reviews and are not edited or altered.

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    What is a typical working day like at Alorica?

    ...We work just 5 days a week, with a 7:30 hours shift (30 min lunch, 10 min break, and personal time included), and has a great working environment...

    October 9, 2022

    Read more

    See 15 more answers

    People Also Ask about Alorica

    Employees rate Alorica 3.2 out of 5 stars based on 9,765 anonymous reviews on Glassdoor.

    To get a job at Alorica, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Alorica and prepare for tough questions.

    Overall, 52% of employees would recommend working at Alorica to a friend. This is based on 9,765 anonymously submitted reviews on Glassdoor.

    57% of job seekers rate their interview experience at Alorica as positive. Candidates give an average difficulty score of 2.1 out of 5 (where 5 is the highest level of difficulty) for their job interview at Alorica.

    43% of employees think that Alorica has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

    Work at Alorica? Share Your Experiences

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    Alorica Locations

    • Alabang (Philippines)
    • Albuquerque, NM
    • Ames, IA
    • Athens, GA
    • Atlanta, GA
    See All Locations

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    Glassdoor gives you an inside look at what it's like to work at Alorica, including salaries, reviews, office photos, and more. This is the Alorica company profile. All content is posted anonymously by employees working at Alorica.