Overall good company, bad local managment - Customer Service Representative and Team Manager Alorica Employee Review

3.0
Oct 22, 2012
Recommend
CEO approval
Business outlook

Pros

Good fast paced work, with up to date equipment and accommodation's. Good company policy, that seems to strive to make the best employees they can, and pass down beneifits from the "sponser"

Cons

Local management was not able to follow through with and provide training. Had a full training staff, and did not allow them to perform their job description, and would just push people through training to get in the seats.

Explore other reviews about Alorica

5.0
Sep 30, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Leadership is open and approachable, with genuine interest in employee feedback. Opportunities to grow professionally.

Cons

Things move quickly, which can be challenging at times, but it keeps the work exciting.

1
4.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

They offer medical, vision, and dental benefits. Holidays off. There is an initial training for the job. Additional refresher trainings are provided as well.

Cons

Holidays off are not paid. This is the first company I have been employed with that does not pay for the holidays.

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