Current employee - Work At Home Telephone Customer Service Representative Alorica Employee Review

5.0
Feb 20, 2017
Recommend
CEO approval
Business outlook

Pros

Flexibility; work at your convenience Satisfaction of helping others Work from home Fun job indeed! Different projects to qualify from

Cons

Sometimes it's hard to get hours. However you can trade shifts with other coworkers which is a big plus. There's also a

Explore other reviews about Alorica

5.0
Sep 30, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Leadership is open and approachable, with genuine interest in employee feedback. Opportunities to grow professionally.

Cons

Things move quickly, which can be challenging at times, but it keeps the work exciting.

1
2.0
Jul 5, 2026
Recommend
CEO approval
Business outlook

Pros

You get to work from home.

Cons

Low pay , bonuses not paid on time, no raises, micro managed constantly, lay offs or reduced hours at any time. No proper training. Metric based. They don’t care about or or the customer.

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