A place to learn on the job skills but with no job security and low pay. - Customer Service Representative Alorica Employee Review

2.0
Feb 23, 2012
Recommend
CEO approval
Business outlook

Pros

An opportunity to sharpen skills and develop new ones.

Cons

Management runs new employees through the mill with absolutely no job security and low pay in comparison to other call center/customer service companies. After one year of working for Alorica 'only two or three remained of an initial training group of over 30. Company creates and uses fear of losing job as motivation rather than positive example, inspiration and rewards.

Explore other reviews about Alorica

4.0
Jul 7, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent coworkers, great bonus structure, loved the project I was assigned.

Cons

Miromanaged by trainer, for the entire time I worked this project. Said trainer had no qualms about dressing people down in front of whole floor, loud enough for clients to hear while on calls!

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