Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Alorica

      Engaged employer

      Alorica reviews

      I wouldn't want to stay too long if I had to, IT sweatshop. - Anonymous employee Alorica Employee Review

      1.0
      Feb 8, 2012
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      They are always hiring and they hire just about anyone.

      Cons

      The work environment is extremely stressful. The metric they use is totally unrealistic, you have only 5minutes to authenticate the caller, express empathy and left the irate customers to vent, troubleshoot/fix technical issues, and then sell them a either a upgrade to a sprint service plan or talk them into renew their current one.

      Explore other reviews about Alorica

      2.0
      Jul 5, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to work from home.

      Cons

      Low pay , bonuses not paid on time, no raises, micro managed constantly, lay offs or reduced hours at any time. No proper training. Metric based. They don’t care about or or the customer.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Alorica jobs | Alorica salaries | Alorica benefits | Alorica interviews
      Alorica reviewsAlorica reviews in TopekaAlorica review